FAQ

Q. Do you ship outside the UK?
A. Yes, we ship globally and the shipping costs will be made clear to you before you confirm payment.

Q. How long do deliveries take?
A. Please allow 3-5 working days for UK delivery. If it hasn’t arrived after 5 days, let us know. If you need something urgently, give us a call or e-mail and we can help. For orders within the EU allow up to 7-10 working days for delivery and for Rest of the World allow 10-14 working days.

Q. I would like some images of ISAK products. Can you send me some?
A. You can drag any images from our website and hi-res images are available under the press tab to download. ISAK retains copyright to all images.

Q. I would like to stock ISAK products in my store. How do I go about it?
A. Download the catalogue under the catalogue tab and send an e-mail to info@isak.co.uk with any requirements you have. We will like to know a bit about your store and ethos before we supply any products

Q. Are your products really part hand made by trolls?
A. Yes!